Analysis

The Job Satisfaction Relative to Expectations Scale (JSRES) assesses how employees’ actual job experiences compare to their initial expectations before starting the position. It focuses on the gap between expectations and reality, providing insights into how well a job meets employees’ preconceived notions about workload, work conditions, and career growth.

Objective

The main goal of the JSRES is to:
• Measure the discrepancy between employees’ expectations and their actual job satisfaction.
• Determine whether employees are satisfied or disappointed based on their prior expectations.
• Help organizations understand how job roles align with employee expectations, which can improve recruitment, onboarding, and retention strategies.

Calibration

The JSRES uses a Likert-scale (e.g., 1 = Strongly Disagree to 5 = Strongly Agree) questionnaire that evaluates: Initial job expectations (before hiring). Current job satisfaction (after gaining work experience). Comparison of anticipated vs. actual workload, conditions, and career development.

References

Locke, E. A. (1976). The Nature and Causes of Job Satisfaction. In M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology (pp. 1297-1349). Rand McNally.
Vroom, V. H. (1964). Work and Motivation. Wiley.
Judge, T. A., & Bono, J. E. (2001). Relationship of Core Self-Evaluations Traits—Self-Esteem, Generalized Self-Efficacy, Locus of Control, and Emotional Stability—with Job Satisfaction and Job Performance: A Meta-Analysis. Journal of Applied Psychology, 86(1), 80-92.