Analysis
The Job Stress Index (JSI) is designed to assess the level of stress caused by workplace conditions. It measures various sources and dimensions of job stress, providing a comprehensive view of how stress affects employees.
Objective
The primary aim of the JSI is to identify and quantify work-related stress levels. This helps organizations: Recognize key stressors affecting employees, Understand the impact of workplace stress on performance and well-being, Develop strategies for stress management and reduction.
Calibration
The JSI is typically measured using Likert-scale responses (e.g., 1 = Strongly Disagree to 5 = Strongly Agree) in questionnaires that evaluate: Workload and time pressures, Interpersonal conflicts and workplace relationships, Job security and career development concerns, Work-life balance challenges.
References
Kahn, R. L., & Byosiere, P. (1992). Stress in Organizations. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of Industrial and Organizational Psychology (pp. 571-650). Consulting Psychologists Press.
Lazarus, R. S., & Folkman, S. (1984). Stress, Appraisal, and Coping. Springer.
Spector, P. E. (1997). Job Stress: Application, Assessment, Causes, and Consequences. Sage Publications.
Quick, J. C., & Quick, J. D. (2004). The Stress Response: An Overview of the Stress Process and Its Effect on Organizational Behavior. In C. L. Cooper & R. Payne (Eds.), Stress at Work (pp. 3-20). Wiley.
Idris, M. A., & Dollard, M. F. (2011). Workplace Stress and Stress Management: A Review. International Journal of Workplace Health Management, 4(4), 275-294.