Analysis

The Workplace Trust Questionnaire is designed to measure employees’ trust toward their colleagues, supervisors, and the organization in general. Trust is critical for cooperation, commitment, and overall satisfaction in the workplace.

Purpose

The aim of the scale is to identify and analyze levels of trust in the workplace, pinpointing areas where trust may be low or questioned.

Scoring

The scale includes statements that assess trust toward colleagues, supervisors, the organization, and its processes. Participants evaluate the statements from 1 (Strongly Disagree) to 5 (Strongly Agree), with higher scores indicating higher levels of trust.

References

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An Integrative Model of Organizational Trust. Academy of Management Review, 20(3), 709-734.
Tyler, T. R. (1994). Psychological Models of the Justice Motive: Antecedents of Distributive and Procedural Justice. In M. Ross & D. K. Whitford (Eds.), Psychological Perspectives on Justice. Springer.
Whitener, E. M. (1997). The Impact of Trust on Employee Attitudes and Behaviors. Human Resource Management Review, 7(3), 389-404.
Dirks, K. T., & Ferrin, D. L. (2001). The Role of Trust in Organizational Settings. Organization Science, 12(4), 450-467.