Analysis

Verbal Management Behaviour from the employee’s perspective refers to the study of the ways in which managers or supervisors use language to guide, influence, and interact with their employees. The key elements of verbal management include communicative clarity, feedback, encouragement, and conflict management.

Objective

The objective of analyzing verbal management behaviour from the employee’s perspective is to understand the impact of managers’ verbal strategies on employees’ attitudes, performance, and satisfaction. The analysis helps in assessing the effectiveness of managers’ communication practices and in developing strategies to improve communication and relationships in the workplace.

Calibration

Calibration involves the use of questionnaires and scales that assess various dimensions of verbal behaviour. Calibration can be carried out through Likert scales, where participants evaluate statements based on their level of agreement.

References

Bass, B. M., & Avolio, B. J. (1994). Improving Organizational Effectiveness Through Transformational Leadership. Sage Publications.
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the Design of Work: Test of a Theory. Organizational Behavior and Human Performance, 16(2), 250-279.
House, R. J. (1971). A Path-Goal Theory of Leader Effectiveness. Administrative Science Quarterly, 16(3), 321-338.
Yukl, G. (2006). Leadership in Organizations. Pearson Education.
Tannen, D. (1994). Gender and Discourse. Oxford University Press.