Analysis

The Perceived Work Characteristics Questionnaire is used to assess employees’ perceptions regarding the characteristics of their work. Work characteristics refer to various aspects of the work environment that can influence job satisfaction, performance, and employees’ overall well-being, such as skill variety, task significance, autonomy, and feedback.

Purpose

The purpose of the questionnaire is to measure employees’ perceptions of the different characteristics of their work, providing valuable information to employers in order to identify areas that need improvement and to design effective strategies for enhancing job satisfaction and performance.

Calibration

The scale includes a series of statements to which employees are asked to respond using a Likert scale, ranging from “1 = Strongly Disagree” to “5 = Strongly Agree”.

References

Hackman, J. R., & Oldham, G. R. (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60(2), 159-170.
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279.
Morgeson, F. P., & Humphrey, S. E. (2006). The Work Design Questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work. Journal of Applied Psychology, 91(6), 1321-1339.
Humphrey, S. E., Nahrgang, J. D., & Morgeson, F. P. (2007). Integrating motivational, social, and contextual work design features: A meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92(5), 1332-1356.
Parker, S. K., & Wall, T. D. (1998). Job and work design: Organizing work to promote well-being and effectiveness. Thousand Oaks, CA: Sage Publications.