Analysis

The Management of Differences Inventory is designed to assess how individuals manage differences and conflicts in their professional environment. This tool evaluates various strategies and competencies related to effective conflict management, such as negotiation, communication, conflict resolution, and tolerance.

Objective

The objective of the tool is to provide an assessment of the skills and approaches an individual uses to manage differences and conflicts in the workplace. It helps individuals understand their strengths and weaknesses in conflict management and develop strategies to improve their skills in this area.

Calibration

Calibration typically involves using a Likert scale to evaluate responses. Participants rate the extent to which they use or apply various conflict management strategies.

References

Thomas, K. W. (1976). Conflict and Conflict Management: Reflections and Update. In M. D. Dunnett (Ed.), Handbook of Industrial and Organizational Psychology (pp. 889-935). Rand McNally.
Deutsch, M. (1973). The Resolution of Conflict: Constructive and Destructive Processes. Yale University Press.
Fisher, R., Ury, W. L., & Patton, B. (2011). Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books.