Analysis

The Quantitative Workload Inventory was developed to assess the level of workload experienced by employees. This tool focuses on the quantitative aspects of workload, such as the number of tasks, time demands, and the pace and hours of work.

Objective

The purpose of the questionnaire is to measure employees’ quantitative workload, providing valuable information to employers and human resource professionals in order to identify areas that need improvement. Understanding workload can help manage stress, improve job satisfaction, and enhance productivity.

Scoring

The scale consists of a series of statements to which participants are asked to respond using a Likert scale, ranging from “1 = Never” to “5 = Always.”

References

Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology, 3(4), 356–367.
Jex, S. M. (1998). Stress and job performance: Theory, research, and implications for managerial practice. Thousand Oaks, CA: Sage Publications.
Karatay, G., & Akarsu, G. (2014). The effects of quantitative workload and job satisfaction on employee turnover intention. International Journal of Business and Social Science, 5(11), 184–192.
Ganster, D. C., & Rosen, C. C. (2013). Work stress and employee health: A multidisciplinary review. Journal of Management, 39(5), 1085–1122.
Spector, P. E., & Jex, S. M. (1991). Relations of job characteristics from multiple data sources with employee affect, absence, turnover intentions, and health. Journal of Applied Psychology, 76(1), 46–53.