Analysis

The Job Satisfaction Survey (JSS) is a tool used to evaluate employee satisfaction levels across various aspects of their job. It measures how different job-related factors contribute to overall employee well-being and motivation.

Objective

The JSS aims to: Assess employee satisfaction regarding multiple job dimensions. Identify areas of improvement in workplace policies and conditions. Help organizations develop strategies to enhance employee retention and productivity.

Calibration

The JSS consists of Likert-scale questions (e.g., 1 = Strongly Disagree to 5 = Strongly Agree) that evaluate: Job tasks and responsibilities, Work environment and organizational culture, Compensation and benefits, Recognition and career development.

References

Smith, P. C., Kendall, L. M., & Hulin, C. L. (1969). The Measurement of Satisfaction in Work and Retirement: A Strategy for the Study of Attitudes. Rand McNally.
Locke, E. A. (1976). The Nature and Causes of Job Satisfaction. In M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology (pp. 1297-1349). Rand McNally.
Spector, P. E. (1997). Job Satisfaction: Application, Assessment, Causes, and Consequences. Sage Publications.
Judge, T. A., & Kammeyer-Mueller, J. D. (2012). Job Satisfaction: Recent Developments and Research Directions. Annual Review of Psychology, 63, 341-367.
Schneider, B., & Snyder, R. A. (1975). Some Relationships Between Job Characteristics and Job Satisfaction. Journal of Applied Psychology, 60(3), 274-278.