Analysis
The Job Characteristics Inventory (JCI) is a tool used to evaluate the key characteristics of job positions. These characteristics encompass various dimensions of work that impact employee satisfaction, performance, and well-being.
Objective
The goal of the questionnaire is to identify and analyze the core job characteristics that influence employee behavior and job satisfaction. Specifically, the JCI measures factors such as: Task variety (the diversity of tasks performed), Autonomy (the degree of independence in work), Task significance (the importance of work in a broader context), Opportunities for growth (professional development potential), Work conditions (the physical and social environment of the job).
Calibration
The questionnaire consists of questions or statements, where participants respond using a Likert scale (e.g., 1 = Strongly Disagree to 5 = Strongly Agree) to rate the characteristics of their job. Total scores for each characteristic are obtained by summing responses, which are then analyzed to determine the most influential factors on job satisfaction and performance.
References
Hackman, J. R., & Oldham, G. R. (1976). Motivation Through the Design of Work: Test of a Theory. Organizational Behavior and Human Performance, 16(2), 250-279.
Morgeson, F. P., & Humphrey, S. E. (2006). The Work Design Questionnaire (WDQ): Developing and Validating a Comprehensive Measure for Assessing Job Design and the Nature of Work. Journal of Applied Psychology, 91(6), 1321-1339.
Parker, S. K., & Wall, T. D. (1998). Job and Work Design: Organizing Work to Promote Well-being and Effectiveness. Sage Publications.
Breaugh, J. A. (1985). The Measurement of Work Autonomy. Organizational Behavior and Human Performance, 36(1), 1-21.
Campion, M. A., & Thayer, P. W. (1985). Job Design: A Test of the Hackman and Oldham Job Characteristics Model. Journal of Applied Psychology, 70(2), 285-299.