Measure Description

The Willingness to Listen Measure (WTL) is a psychometric tool designed to assess an individual’s willingness to listen to others. Listening is a crucial skill in communication, and the willingness to listen can significantly impact the quality of interpersonal relationships and overall communication effectiveness.

Data Analysis and Use

The analysis of the WTL involves completing a questionnaire with statements related to an individual’s willingness and attitude toward listening. These statements are rated on a Likert scale, usually ranging from 1 (Strongly Disagree) to 5 (Strongly Agree). The responses are analyzed to compute an overall score that reflects the individual’s willingness to listen.

Purpose

The primary goal of the WTL is to measure individuals’ tendency and willingness to listen actively and attentively in various situations. This tool is used to identify individuals’ perceptions and attitudes toward listening, as well as to understand the factors affecting their ability to listen.

Scoring

Scoring for the WTL involves using the total scores from the responses to the questions. Higher scores indicate greater willingness to listen. The scoring helps categorize individuals based on their level of willingness to listen and can be used to guide educational and therapeutic interventions.

Bibliography

Bodie, G. D. (2011). The active-empathic listening scale (AELS): Conceptualization and evidence of validity within the interpersonal domain. Communication Quarterly, 59(3), 277-295.

Brownell, J. (2012). Listening: Attitudes, principles, and skills (5th ed.). Pearson Education.