Description

Computer-Mediated Communication (CMC) refers to human communication that is facilitated through the use of digital technologies such as the internet, social networks, email, chat platforms, and video calls. CMC includes any form of interaction in which participants communicate via computers or other digital devices. This type of communication has significantly transformed how people manage their social relationships, work, education, and other aspects of daily life.

Purpose

The purpose of studying CMC is to understand the impact of technology on human communication. This includes examining how CMC affects communication quality, interpersonal relationship dynamics, social interaction, and psychological well-being. Research in the field of CMC contributes to the development of better digital communication tools, a deeper understanding of the social and psychological effects of digital communication, and the enhancement of communication effectiveness in both professional and personal contexts.

Analysis

The analysis of CMC involves the use of various methods, including qualitative and quantitative research, experimental studies, and case studies. Data collected may include text from conversations, responses to questionnaires, video call recordings, and observations of online behavior. Analyzing this data helps researchers understand communication patterns, technical challenges, and the impact of CMC on social and psychological functioning.

Calibration

CMC can be evaluated using different scales and questionnaires that assess effectiveness, quality, and satisfaction with digital communication. Participants are asked to rate various aspects of their experience on a Likert scale from 1 (very low) to 7 (very high). These scores are compiled to calculate overall ratings that reflect participants’ experience and perceptions of CMC.

References

Walther, J. B. (1996). Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research, 23(1), 3–43.
Rice, R. E., & Love, G. (1987). Electronic emotion: Socioemotional content in a computer-mediated communication network. Communication Research, 14(1), 85–108.
Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554–571.
Hiltz, S. R., & Turoff, M. (1978). The Network Nation: Human Communication via Computer. Addison-Wesley.
Joinson, A. N. (2001). Self-disclosure in computer-mediated communication: The role of self-awareness and visual anonymity. European Journal of Social Psychology, 31(2), 177–192.