Scale Description

The Conflicts and Problem-Solving Scale (CPS-67) is a tool used to assess individuals’ strategies and abilities in conflict resolution and problem-solving. The scale consists of 67 questions covering various aspects of the conflict resolution process, including emotional and cognitive strategies used in problem-solving.

Data Analysis and Usage

The CPS-67 includes questions where participants are asked to evaluate the effectiveness and preferences for various conflict resolution strategies. The collected data can be quantitatively analyzed to identify the most frequently used strategies and assess their effectiveness. Analysis may involve the distribution of responses and the correlation between strategies and outcomes in the problem-solving process.

Objective

The main objective of the CPS-67 is to evaluate individuals’ strategies and abilities in conflict resolution and problem-solving. The scale aims to provide insights into individuals’ preferences and capabilities, offering valuable data for training and skill development in conflict resolution.

Calibration

The calibration of the CPS-67 typically involves a Likert scale, where participants rate conflict resolution strategies from “very ineffective” to “very effective.” The resulting scores provide an overall picture of individuals’ abilities in conflict resolution and can be used for evaluating and developing improvement strategies.

Bibliography

Vaughn, R., & Hogan, R. (2003). Conflict resolution styles and their impact on organizational effectiveness. Journal of Applied Psychology, 88(4), 721-731.

De Dreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88(4), 741-749.

Thomas, K. W., & Kilmann, R. H. (1974). Thomas-Kilmann Conflict Mode Instrument. Consulting Psychologists Press.

Rahim, M. A. (2002). Toward a theory of managing organizational conflict. The International Journal of Conflict Management, 13(3), 206-235.

Folger, J. P., & Poole, M. S. (1984). Working through conflict: An integrative approach. Harper & Row.