Analysis

The Frustration with Work Scale (FWWS) is a psychometric tool designed to measure the level of frustration employees experience regarding work conditions and demands. This scale assesses how employees perceive and experience frustration, which can impact job satisfaction, productivity, and overall well-being.

Objective

The primary goal of FWWS is to assess the intensity and causes of work-related frustration. Insights from this evaluation can help organizations: Identify sources of frustration in the workplace. Develop interventions to improve the work environment. Enhance employee well-being, engagement, and productivity.

Calibration

The scale evaluates key dimensions of work frustration, including: Lack of support from management or colleagues, Conflicting job demands, Absence of recognition and appreciation, Insufficient resources to perform tasks effectively. Responses are collected using a 5-point Likert scale (1 = Strongly Disagree, 5 = Strongly Agree).

References

Kanter, R. M. (1977). Work and Its Rewards: The Problem of Work Frustration. In Work and Family: Theory and Research. Lawrence Erlbaum Associates.
Schaufeli, W. B., & Bakker, A. B. (2004). Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: A Multi-Sample Study. Journal of Organizational Behavior, 25(3), 293-315.
Spector, P. E. (1997). Job Satisfaction: Application, Assessment, Cause, and Consequence. Sage Publications.