Description

The Minnesota Satisfaction Questionnaire (MSQ-100) is a widely used instrument for assessing job satisfaction. The 100-item version provides a detailed evaluation of both intrinsic and extrinsic aspects of the work environment, offering a comprehensive picture of how individuals perceive different dimensions of their employment experience.

Analysis

The MSQ-100 consists of 20 scales, with five items assigned to each dimension. These dimensions include ability utilization, achievement, advancement, authority, compensation, coworkers, creativity, independence, recognition, responsibility, job security, supervision, variety, working conditions, and other important aspects of occupational satisfaction.

Objective

The main objective of the MSQ is to provide a detailed assessment of employees’ satisfaction with different features of their work. It can be used to identify areas associated with higher or lower satisfaction and to support research on occupational well-being, organizational conditions, and employee attitudes.

Scoring

Each item is rated on a 5-point satisfaction scale, ranging from 1 = not satisfied to 5 = extremely satisfied. Higher scores indicate greater satisfaction with the corresponding aspect of work. Scores may be examined separately across the different scales, while a general satisfaction score can also be calculated.

Reliability and Validity

The MSQ has demonstrated satisfactory psychometric properties across different occupational groups. Reported reliability coefficients vary across its dimensions, while evidence of construct and concurrent validity has also been documented in the original development and validation studies.

Reference

Weiss, D. J., Dawis, R. V., England, G. W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis, MN: Industrial Relations Center, University of Minnesota.