Description of the Questionnaire

The Emotional Competence Inventory (ECI) is an assessment tool based on Daniel Goleman’s Emotional Intelligence model. It consists of 72 items grouped into four core domains: Self-Awareness, Self-Management, Social Awareness, and Relationship Management. Each domain includes specific competencies such as empathy, emotional self-control, leadership ability, and more. The questionnaire follows a 360-degree feedback format, where responses are collected from the individual as well as from peers, subordinates, and supervisors to form a comprehensive picture of emotional competence. The items are presented as behavioral statements, and participants are asked to indicate how frequently each behavior is observed.

Data Analysis and Use

The data collected through the questionnaire are used to generate a profile of emotional competence. Statistical analysis primarily involves calculating mean scores for each competency and comparing ratings across different respondent groups (e.g., self-rating vs. peer rating). The results are typically displayed in charts or tables that highlight strengths and areas for development. The data are applied in leadership development programs, executive coaching, and the design of personalized emotional intelligence enhancement interventions.

Objective

The aim of the Emotional Competence Inventory is to assess key emotional and social skills related to professional effectiveness, leadership capacity, and personal growth. The questionnaire seeks to identify behaviors that enhance or hinder performance, as well as to support the development of greater self-awareness and the ability to manage emotional and social interactions in the workplace. It is used for both educational and professional purposes, contributing to the development of more effective and emotionally intelligent professionals and leaders.

Scoring

The questionnaire uses a five-point Likert scale for scoring, where participants assess each statement based on the frequency with which the behavior occurs (1 = Never, 2 = Rarely, 3 = Sometimes, 4 = Often, 5 = Always). The individual scores are grouped by competency and thematic domain, allowing for comparative analysis of the individual’s emotional profile. Furthermore, discrepancies between self-assessment and third-party evaluations are analyzed to identify blind spots or competencies that may require further development.

Bibliography

Boyatzis, R. E., Goleman, D., & Rhee, K. (2000). Clustering competence in emotional intelligence: Insights from the Emotional Competence Inventory (ECI). In R. Bar-On & J.D.A. Parker (Eds.), Handbook of Emotional Intelligence. San Francisco: Jossey-Bass.
Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More Than IQ. New York: Bantam Books.
Goleman, D. (1998). Working with Emotional Intelligence. New York: Bantam Books.
Korn Ferry (2020). Emotional and Social Competency Inventory (ESCI) User Guide. Korn Ferry International.