Analysis
The Supervisor Support Scale is used to assess the degree of support that supervisors provide to their subordinates. Supervisor support refers to all forms of assistance and guidance offered by managers to their employees, and it can significantly influence job satisfaction, performance, and employees’ professional development.
Purpose
The purpose of the Supervisor Support Scale is to evaluate how well supervisors support their employees and to understand how this support affects their work and professional development. This can help organizations identify areas for improvement in support practices and promote a supportive work environment.
Scoring
The main dimensions of the scale include emotional and organizational support, professional guidance, and the provision of feedback. These dimensions are assessed through questions that are rated using a Likert scale (e.g., from “1 = Strongly disagree” to “5 = Strongly agree”).
References
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.
House, J. S. (1981). Work Stress and Social Support. Reading, MA: Addison-Wesley.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.
Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812-820.
Blau, P. M. (1964). Exchange and Power in Social Life. New York: Wiley.