Questionnaire Description

This questionnaire is based on the Rahim Organizational Conflict Inventory–II (ROCI–II) and is designed to capture the way individuals manage conflicts in interpersonal or professional settings. It examines five distinct conflict management strategies: integrating, obliging, dominating, avoiding, and compromising. The questionnaire consists of 28 statements, and participants are asked to indicate the degree to which they agree or disagree with each statement using a five-point Likert scale, where 1 corresponds to “Strongly Disagree” and 5 to “Strongly Agree.”

Purpose

The purpose of the questionnaire is to identify the dominant conflict management style preferred by each individual. The tool can enhance self-awareness, contribute to improved team collaboration, be used in skills development training programs, and serve in research contexts related to organizational behavior and psychology.

Data Analysis and Use

Each conflict management style corresponds to specific statements in the questionnaire. The average of the responses to these statements is calculated to determine the degree of preference for each strategy. The integrating dimension is represented by questions 1, 6, 11, 16, 21, 26, and 28. Obliging is represented by questions 2, 7, 12, 17, 22, and 27. Dominating is represented by questions 3, 8, 13, 18, and 23. Avoiding is represented by questions 4, 9, 14, 19, and 24. Compromising is represented by questions 5, 10, 15, 20, and 25. The mean scores are interpreted as follows: values between 1 and 2 indicate a low tendency to use that style, a value of 3 indicates a moderate tendency, and values between 4 and 5 indicate a high tendency to adopt that specific style.

Calibration

The calibration of the tool was conducted by M. A. Rahim in 1983 and has been validated in numerous cross-cultural studies. The internal consistency of the five dimensions has been measured using Cronbach’s alpha, with values ranging from 0.70 to 0.85, demonstrating the tool’s reliability. Use of the questionnaire with Greek populations requires translational validity and cultural adaptation in accordance with international guidelines.

References

Rahim, M. A. (1983). A measure of styles of handling interpersonal conflict. Academy of Management Journal, 26(2), 368–376.
Thomas, K. W., & Kilmann, R. H. (1974). Thomas-Kilmann Conflict Mode Instrument.
Kurdek, L. A. (1994). Conflict resolution styles in gay, lesbian, heterosexual nonparent, and heterosexual parent couples. Journal of Marriage and the Family, 705–722.
Rahim, M. A. (2002). Toward a theory of managing organizational conflict. International Journal of Conflict Management, 13(3), 206–235.