Brief Description

The questionnaire consists of 15 items. In its original version (Weese, 1997), it was considered unidimensional. However, factor analysis of the Greek adaptation revealed two distinct dimensions: (a) benefits from participation and (b) program management. The tool is brief, easy to administer, and suitable for evaluating satisfaction with sports and recreation programs.

Purpose

The questionnaire aims to measure the effectiveness of sports programs, specifically capturing the satisfaction of the target population with the offered services. The focus is on the overall quality of the program, both in terms of participant benefits and administrative organization and delivery.

Scoring Method

Responses are rated on a five-point scale, where 1 means “completely true” and 5 means “not at all true.” An additional option (6) allows for “don’t know/no answer.” Each item is evaluated individually, and mean scores can be calculated per factor or as a global average for overall program effectiveness.

Validity

Factor validity analysis confirmed the presence of two dimensions in the Greek version, supporting the distinct measurement of participation benefits and program management. This reinforces the theoretical validity and appropriateness of the instrument for the target population.

Reliability

Cronbach’s alpha for the “benefits from participation” factor was 0.84, and for “program management” it was 0.77, indicating a high level of internal consistency and reliability across the questionnaire’s subscales.

Data Analysis and Usage

The questionnaire was adapted and tested on a sample of 312 higher education students (from 7 universities and 7 technical institutes) participating in institutional sports programs. The data can be used for internal program evaluation, institutional comparisons, service optimization, and evidence-based decision-making in recreational sports settings.

Key References

Mavrantzis, Th., Tsiggilis, N., & Koustelios, A. (2001). Effectiveness of sports programs in higher education. Proceedings of the 2nd Panhellenic Congress on Sports Organization and Management.
Weese, J. (1997). The development of an instrument to measure effectiveness in campus recreation programs. Journal of Sport Management, 11, 263–274.