Analysis
Procedural justice refers to the fairness of the processes used for decision-making. Key aspects of procedural justice include transparency, participation, and impartiality.
Interactive justice refers to the quality of the interaction between individuals and organizations or decision-makers. Key aspects of interactive justice include respect and sensitivity.
Purpose
The purpose of PIJ is to understand the impact of justice in procedures and interactions within organizations. Understanding these aspects helps improve employee satisfaction and commitment, enhances positive interaction between parties, and contributes to the effective management of organizational relationships.
Calibration
Calibration is usually done using a Likert scale, where participants rate their agreement with various statements related to aspects of procedural and interactive justice.
References
Thibaut, J., & Walker, L. (1975). Procedural Justice: A Psychological Analysis. Erlbaum.
Bies, R. J., & Moag, J. F. (1986). Interactional Justice: Communication Criteria of Fairness. In Research in Organizational Behavior (Vol. 8, pp. 43-55). JAI Press.
Greenberg, J. (1990). Organizational Justice: Yesterday, Today, and Tomorrow. Journal of Management, 16(2), 399-432.
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O., & Ng, K. Y. (2001). Justice at the Millennium: A Meta-Analytic Review of 25 Years of Organizational Justice Research. Journal of Applied Psychology, 86(3), 425-445.
Cropanzano, R., & Mitchell, M. S. (2005). Social Exchange Theory: An Interdisciplinary Review. Journal of Management, 31(6), 874-900.