Objective

The main goal of The Problems at Work Questionnaire is to collect information about the problems employees face in their workplace. This questionnaire aims to identify and understand the issues that impact job satisfaction, productivity, and overall employee well-being.

Analysis

The analysis of data collected through the questionnaire includes:
Descriptive Statistics: Presentation of the basic characteristics of the data (e.g., means, variances, percentages) to provide a general overview of the reported issues.
Frequency Analysis: Recording and analyzing how often various problems occur.
Comparative Analysis: Comparison of responses across different employee groups (e.g., by department, work experience, education level).
Correlation: Examination of the relationship between various variables, such as the correlation between specific problems and overall job satisfaction.
Qualitative Analysis: Analysis of open-ended questions to identify themes and patterns, offering deeper insight into the problems reported.

Calibration

The calibration of the questionnaire involves the process of assessing the tool’s reliability and validity. This can be achieved through:
Pilot Testing: Administering the questionnaire to a small sample of employees to identify and correct potential issues.
Reliability Analysis: Using statistical methods (such as Cronbach’s alpha) to assess the internal consistency of the questionnaire’s scales.
Validity Analysis: Examining content, criterion, and construct validity to ensure the questionnaire measures what it is intended to measure.

References

Dillman, D. A., Smyth, J. D., & Christian, L. M. (2014). Internet, phone, mail, and mixed-mode surveys: The tailored design method. John Wiley & Sons.
DeVellis, R. F. (2016). Scale development: Theory and applications (4th ed.). Sage Publications.
Fowler, F. J. (2013). Survey research methods (5th ed.). Sage Publications.
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Sage Publications.
Robbins, S. P., & Judge, T. A. (2018). Organizational Behavior (18th ed.). Pearson.