Analysis

The Supervisory Support Scale (SSS) is used to assess the level of support that supervisors provide to their subordinates. Supervisory support includes all forms of assistance and guidance offered by managers to employees, which can significantly influence job satisfaction, productivity, and professional development.

Objective

The objective of the Supervisory Support Scale is to evaluate how well supervisors support their employees and to understand how this support impacts job performance and career development. This assessment helps organizations identify areas for improvement in supervisory practices and foster a more supportive work environment.

Measurement

The primary dimensions assessed by the scale include: Emotional and organizational support, Professional guidance, and Feedback provision. These dimensions are measured using a Likert scale (e.g., from “1 = Strongly Disagree” to “5 = Strongly Agree”).

References

Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.

House, J. S. (1981). Work Stress and Social Support. Reading, MA: Addison-Wesley.

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.

Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812-820.

Blau, P. M. (1964). Exchange and Power in Social Life. New York: Wiley.